Listen360 – Features, Pricing & Reviews 2026 | Krowdbase
Listen360 logo

Listen360

Listen360 helps franchise brands reduce churn, boost reviews, and strengthen loyalty with automated feedback and real-time insights.

What is Listen360?

Franchise leaders use Listen360 to measure and act on Net Promoter Score (NPS) with precision. Automated surveys capture promoters, passives, and detractors after each visit, giving brands a clear benchmark of customer sentiment. By identifying at-risk clients early and recognizing loyal advocates, franchisors can reduce churn, grow referrals, and boost long-term revenue.

Screenshots

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Video

Features

Activity Dashboard
Alerts/Notifications
Communication Management
Multi-Channel Communication
Reporting/Analytics
Third-Party Integrations
Customizable Fields
Customizable Forms
Customizable Templates
Feedback Management
Negative Feedback Management
Real-Time Notifications
Survey/Poll Management
Surveys & Feedback
Complaint Monitoring
Customer Experience Management
Data Import/Export
Mobile Survey
Multi-Channel Distribution
Multi-Language
Pulse Surveys
Segmentation
Text Analysis
Text Fields

FAQ

The official website of Listen360 is http://www.listen360.com/

Pricing

Starting at:

USD 99

Free Trial Available

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