MiaRec
MiaRec helps contact centers automate and scale quality management and compliance processes using voice analytics and Voice AI.
What is MiaRec?
MiaRec is a provider of conversation intelligence and automated QA for contact centers. Contact centers use MiaRec to modernize QA workflows and surface intelligence at scale for better business ... Read more
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The official website of MiaRec is http://www.miarec.com/
MiaRec is a provider of conversation intelligence and automated QA for contact centers. Contact centers use MiaRec to modernize QA workflows and surface intelligence at scale for better business ... Read more
MiaRec belongs to the Call Center, Call Recording, Contact Center Quality Assurance, Customer Experience, Speech Analytics, Unified Communications category.
MiaRec offers features such as Call Logging, Call Monitoring, Call Recording, Reporting/Analytics, Automatic Call Distribution, Call Transcription, Recording, Reporting & Statistics, Sentiment Analysis, Third-Party Integrations, Customizable Fields, Customizable Forms, Customizable Templates, Real-Time Notifications, Automatic Transcription, Natural Language Processing, Self-Service Search.
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