Nixxis Contact Suite
Nixxis enables seamless inbound & outbound interaction while providing real time statistics to boost agents productivity.
What is Nixxis Contact Suite?
Nixxis, having the best dialing modes on the market will help you have a fluid customer journey by segmenting and profiling your call lists to ensure your customers needs are being met at different stages (product search, service request, invoice payment and so on) in real time. Learn how our Automatic Call Distribution (ACD) and Interactive Voice Response (IVR) can help your organization achieve better results while boosting agents productivity on multiple campaigns.
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FAQ
The official website of Nixxis Contact Suite is http://www.nixxis.com/
Nixxis, having the best dialing modes on the market will help you have a fluid customer journey by segmenting and profiling your call lists to ensure your customers needs are being met at different stages (product search, service request, invoice payment and so on) in real time. Learn how our Automatic Call Distribution (ACD) and Interactive Voice Response (IVR) can help your organization achieve better results while boosting agents productivity on multiple campaigns.
Nixxis Contact Suite belongs to the Call Center, Customer Engagement, Help Desk, Telemarketing category.
Nixxis Contact Suite offers features such as Call Logging, Call Monitoring, Call Recording, Call Routing, Call Transfer, Caller ID, Contact Management, Queue Management, Reporting/Analytics, Activity Dashboard, Communication Management, Customer History, Live Chat, Multi-Channel Communication, Third-Party Integrations, Access Controls/Permissions, Alerts/Escalation, Automatic Call Distribution, Call Center Management, Campaign Management, Computer Telephony Integration, Predictive Dialer.
No, Nixxis Contact Suite does not offer a free trial.
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