Product Fruits

Product Fruits is a digital adoption platform that uses artificial intelligence to help software companies onboard users, improve feature adoption and increase retention. Founded in the Czech Republic, it offers a no-code toolkit that product, customer success and marketing teams can use to build in-app guidance without depending on developers. The problem it addresses is that many users abandon software products during the early stages because they do not understand how to achieve value quickly, while support teams are overwhelmed by repetitive questions. Product Fruits enables companies to guide users through key workflows within the application itself, answer questions in context and communicate updates, thereby reducing churn and support costs. Its approach combines traditional in-app guidance elements with AI features that generate content and respond to user questions based on the product’s documentation.

The platform includes interactive product tours, onboarding checklists, hints and tooltips, announcements, surveys and a life ring button that gives users access to help resources without leaving the application. A knowledge base builder allows companies to publish self-service documentation, while an AI copilot answers questions using that content. Segmentation and targeting rules ensure the right guidance reaches the right users at the right time, and analytics track tour completion, feature usage and user engagement. Feedback widgets and newsfeeds help companies gather product input and communicate changes. Product Fruits integrates with analytics and CRM tools such as Segment, Mixpanel, HubSpot and Intercom and supports single-page application frameworks. It is installed with a simple code snippet and is aimed at SaaS companies, particularly small and mid-sized businesses. Its pricing is based on monthly active users, and the platform is recognised for its ease of set-up compared with more expensive digital adoption platforms aimed at large enterprises. Pricing starts from around USD 129, typically per month, with a free trial; there is no permanently free version.