
SapphireIMS
SapphireIMS ITAM features include: full Procure to Retire management, Discovery and Inventory, Automation and Compliance & SAM
What is SapphireIMS?
SapphireIMS is a unified, AI-powered platform designed to elevate both employee and customer experiences. By harnessing the power of Agentic AI, SapphireIMS streamlines IT operations, automates workflows, and enhances overall enterprise efficiency. Built from the ground up, SapphireIMS seamlessly integrates IT Service Management (ITSM) and IT Operations Management (ITOM), enabling AI-driven automation across enterprise applications. This empowers organizations to deliver superior experiences while accelerating their digital transformation journey. SapphireIMS also offers low code business orchestration workflow automation platform that helps in building and integrating applications on top of the ITSM/ITOM platforms effortlessly. With hundreds of active customers and round-the-clock support, SapphireIMS is a trusted partner for mid-market and enterprise businesses.
Screenshots




Video
Features
FAQ
The official website of SapphireIMS is https://www.sapphireims.com/
SapphireIMS is a unified, AI-powered platform designed to elevate both employee and customer experiences. By harnessing the power of Agentic AI, SapphireIMS streamlines IT operations, automates workflows, and enhances overall enterprise efficiency. Built from the ground up, SapphireIMS seamlessly integrates IT Service Management (ITSM) and IT Operations Management (ITOM), enabling AI-driven automation across enterprise applications. This empowers organizations to deliver superior experiences while accelerating their digital transformation journey. SapphireIMS also offers low code business orchestration workflow automation platform that helps in building and integrating applications on top of the ITSM/ITOM platforms effortlessly. With hundreds of active customers and round-the-clock support, SapphireIMS is a trusted partner for mid-market and enterprise businesses.
SapphireIMS belongs to the IT Asset Management, EAM, Help Desk, ITSM, Service Desk category.
SapphireIMS offers features such as Alerts/Notifications, Asset Tracking, Audit Management, Compliance Tracking, Configuration Management, Inventory Management, Reporting/Analytics, Support Ticket Management, Cost Tracking, Maintenance Management, Mobile Access, Parts Management, Preventive Maintenance, Work Order Management, Alerts/Escalation, Real-Time Notifications, Self Service Portal, Service Level Agreement (SLA) Management, Service Catalog, Incident Management, Knowledge Base Management, Remote Access/Control.
No, SapphireIMS does not offer a free trial.
Pricing
Starting at:
$15/per month
Free Trial Available
Reviews(0)
Write a reviewSapphireIMS alternatives

TeamViewer
TeamViewer is widely used by small businesses for remote support and desktop access, especially in IT and software services. It stands out for its secure access controls and screen sharing, though pricing and support policies are common concerns. Rec...load more

monday.com
monday.com helps small businesses manage projects, tasks, and workflows with customizable boards. Its popular in marketing, IT services, and software services, especially among administrative and creative teams. Users value its team collaboration too...load more

Rippling
Rippling is an all-in-one HR and workforce management tool mainly used by small and midsize businesses. It is notable for its global payroll capabilities and the automated onboarding and offboarding functions used to save time. Although its pricing i...load more

Zendesk Suite
Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket management...load more

Freshdesk
Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in ...load more

Deel
Deel helps manage global payroll, contractor onboarding, and compliance across borders. Its most used by IT and software services teams handling remote work. Youll appreciate its centralized dashboard and electronic signature tools, though pricing an...load more

Wrike
Wrike is a project management platform used by small businesses in IT services, marketing, and education to manage tasks, workflows, and timelines. Users highlight its dashboards and collaboration tools as standout features, while some cite a steep l...load more

Zoho Desk
Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though report...load more

BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) enables secure, instant remote support to customers using Windows, Mac, Android, iOS, or other devices, whether or not they are on the corporate network. Users can fix end systems or trouble...load more

LiveAgent
LiveAgent enables small businesses to manage customer support across chat, email, and social channels. Its most used by support and admin teams in IT services and retail industries. Ticket management and chat history are standout features while mobil...load more