SOGEDES.X
User-friendly and intuitive cloud-based omnichannel software for call and contact centres for perfect customer experience!
What is SOGEDES.X?
SOGEDES.X is an omnichannel cloud solution for inbound, outbound and blended contact centres & call centres. X stands for Experience: customers are delighted across channels and the customer relationship can be managed easily and effectively. Advantages: Easy to use, intuitive interface, fast onboarding, clear contact information and support through automation, comprehensive routing settings and drag-and-drop functions, DSGVO-compliant data storage.
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The official website of SOGEDES.X is http://www.sogedes.com/
SOGEDES.X is an omnichannel cloud solution for inbound, outbound and blended contact centres & call centres. X stands for Experience: customers are delighted across channels and the customer relationship can be managed easily and effectively. Advantages: Easy to use, intuitive interface, fast onboarding, clear contact information and support through automation, comprehensive routing settings and drag-and-drop functions, DSGVO-compliant data storage.
SOGEDES.X belongs to the Call Center, Contact Center, Customer Experience, Customer Service, Customer Support, Help Desk, IVR category.
SOGEDES.X offers features such as Call Logging, Call Monitoring, Call Recording, Call Routing, Call Transfer, Caller ID, Contact Management, Queue Management, Reporting/Analytics, Agent Interface, Auto-Dialer, Automated Routing, Chatbot, Computer Telephony Integration, IVR, Quality Management, Real-Time Notifications, Survey/Poll Management, Surveys & Feedback, Alerts/Escalation, Call Center Management, CRM, Dashboard, Reporting & Statistics, Email Management, Live Chat, Multi-Channel Communication, Automatic Call Distribution, Voice Mail.
No, SOGEDES.X does not offer a free trial.
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