SP IT Helpdesk
Streamline support with SP IT Helpdesk uilt on Microsoft 365 to manage tickets and automate IT service through SharePoint and Teams.
What is SP IT Helpdesk?
SP IT Helpdesk brings integrated IT support to your organization s intranet by transforming Microsoft 365 into a centralized helpdesk hub. Built on SharePoint and Teams, it provides employees with direct access to ticket submission, FAQs, self-service tools, and real-time updates all within the digital workspace they already use. As a no-code solution, SP IT Helpdesk is easy to deploy, fully customizable, and seamlessly fits into your existing intranet structure. It enhances communication, boosts efficiency, and ensures that support is only ever a click away no separate logins, no complex systems.
Screenshots
Video
Features
FAQ
SP IT Helpdesk brings integrated IT support to your organization s intranet by transforming Microsoft 365 into a centralized helpdesk hub. Built on SharePoint and Teams, it provides employees with direct access to ticket submission, FAQs, self-service tools, and real-time updates all within the digital workspace they already use. As a no-code solution, SP IT Helpdesk is easy to deploy, fully customizable, and seamlessly fits into your existing intranet structure. It enhances communication, boosts efficiency, and ensures that support is only ever a click away no separate logins, no complex systems.
SP IT Helpdesk belongs to the Customer Support, Help Desk, Incident Management, Intranet category.
SP IT Helpdesk offers features such as Knowledge Base Management, Access Controls/Permissions, Ticket Management, Activity/News Feed, Collaboration Tools, Content Management, Document Management, Private Network, Search/Filter.
No, SP IT Helpdesk does not offer a free trial.
Pricing
Starting at:
USD 3350/per year
Free Trial Available
Reviews(0)
Write a reviewSP IT Helpdesk alternatives
TeamViewer
TeamViewer is widely used by small businesses for remote support and desktop access, especially in IT and software services. It stands out for its secure access controls and screen sharing, though pricing and support policies are common concerns....load more
Microsoft SharePoint
Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard
Connecteam
Connecteam's time clock app streamlines time tracking for non-desk teams, allowing employees to easily clock in and out through mobile or kiosk apps, with geofence and GPS capabilities. The app is easy to use and requires minimal training, offering...load more
Zendesk Suite
Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more
Freshdesk
Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in...load more
Zoho Desk
Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though...load more
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) enables secure, instant remote support to customers using Windows, Mac, Android, iOS, or other devices, whether or not they are on the corporate network. Users can fix end systems or...load more
LiveAgent
LiveAgent enables small businesses to manage customer support across chat, email, and social channels. Its most used by support and admin teams in IT services and retail industries. Ticket management and chat history are standout features while...load more
LiveChat
LiveChat is a live chat application that can be integrated into your website to capture more leads and close more sales. Having LiveChat on your website means that on-site visitors can send you their questions and receive answers in no time.
Workday HCM
Workday HCM helps enterprise teams manage HR, payroll, and talent operations at scale. Its most used by large organizations in IT services, healthcare, and insurance. Reviewers highlight its employee portal and onboarding tools, while noting...load more