Sparrow
Conversational AI Omnichannel Helpdesk Management Sales CRM Debt Collection Sentiment Analysis Customer 360 Seamless Integration
What is Sparrow?
Sparrow is an Omni-channel and unified CX platform that provides agents with a 360-degree view of customers and their inquiries across various communication channels, including social media, phone ... Read more
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Sparrow is an Omni-channel and unified CX platform that provides agents with a 360-degree view of customers and their inquiries across various communication channels, including social media, phone ... Read more
Sparrow belongs to the Call Center, Contact Center, Conversational AI Platform, Customer Service, Data Governance, Data Management, Data Management Platforms, IVR, Inventory Control, Inventory Management, Leave Management System, Manufacturing Inventory Management, Master Data Management, Predictive Dialer, Review Management, Ticketing category.
Sparrow offers features such as Call Monitoring, Call Recording, Call Routing, Call Transfer, Caller ID, Contact Management, Queue Management, Reporting/Analytics, Agent Interface, Auto-Dialer, Automated Routing, Chatbot, Computer Telephony Integration, IVR, Quality Management, Code-free Development, Intent Recognition, Live Chat, Multi-Channel Communication, Multi-Language, Sentiment Analysis, Speech Recognition, Alerts/Escalation, Call Center Management, CRM, Knowledge Base Management, Reporting & Statistics, Access Controls/Permissions, Data Discovery, Data Mapping, Data Profiling, Deletion Management, Policy Management, Process Management, Role-Based Permissions, Data Capture and Transfer, Data Connectors, Data Import/Export, Data Security, Data Synchronization, Multiple Data Sources, Automatic Call Distribution, Voice Mail, Barcoding/RFID, Inventory Management, Purchase Order Management, Search/Filter, Alerts/Notifications, Barcode/Ticket Scanning, Inventory Control, Multi-Location, Leave Tracking, Cost Tracking, Forecasting, Product Identification, Reorder Management, Metadata Management, Predictive Dialer, Dashboard, Negative Feedback Management, Review Monitoring, Review Notification, Review Request, Social Sharing.
No, Sparrow does not offer a free trial.
Pricing
Starting at:
INR 9/per month
Free Trial Available
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