Sprig – Features, Pricing & Reviews 2026 | Krowdbase
Sprig logo

Sprig

Sprig is a product experience insights platform that empowers CX teams to build user-centric products customers truly love.

What is Sprig?

Sprig is an all-in-one product experience platform that empowers CX teams to optimize product adoption, retention, and satisfaction at scale. Next-gen companies like PayPal, Figma, and Dropbox rely on Sprig s AI-powered platform to build user-centric products that customers love. Sprig's tool suite includes: 1. Replays: Capture targeted user behavior video clips with AI that analyzes and groups clips into actionable product themes. 2. Heatmaps: Capture a visual representation of your users in-product interactions with AI that does the analysis for you. 3. Surveys: Launch targeted surveys right in your product in minutes to incorporate the customer's voice at scale, and watch AI analyze the results in real time. 4. Feedback: Capture continuous feedback in your product and get AI-powered product recommendations based on responses. 5. AI Analysis: Skip the manual analysis with industry-leading AI that surfaces product issues and opportunities in real time.

Screenshots

screenshot of Sprig
screenshot of Sprigscreenshot of Sprigscreenshot of Sprigscreenshot of Sprig

Video

Features

Customizable Fields
Customizable Forms
Customizable Templates
Feedback Management
Negative Feedback Management
Real-Time Notifications
Reporting/Analytics
Survey/Poll Management
Surveys & Feedback
Customer Segmentation
Engagement Tracking
Data Visualization
Heatmaps
Real-Time Analytics
Visual Analytics

FAQ

The official website of Sprig is https://www.sprig.com/

Reviews(0)

Write a review

Sprig alternatives

Mailchimp
Mailchimp logo

Mailchimp

Mailchimp is a marketing platform primarily used by small businesses in marketing and IT services to manage email campaigns and customer outreach. Users value its drag-and-drop editor and real-time analytics for campaign tracking. Its AI growth assis...load more

Free Trial AvailableStarting at: $13/per month
SurveyMonkey
SurveyMonkey logo

SurveyMonkey

Krowdbase Shortlist

With expert templates, 25+ question types, and AI-assisted survey design and insights, SurveyMonkey makes it easy to create surveys that help you reach and learn from the right audienceno expertise required. Whether you need to go big picture or dril...load more

Free Trial Not AvailableStarting at: $30/per year
Google Analytics 360
Google Analytics 360 logo

Google Analytics 360

Krowdbase Shortlist

Google Analytics 360 is an enterprise-level analytics platform with in-depth performance indicators, such as ROI analysis reports. The app's primary function is to provide insights into customer behavior interactions with websites and apps to identif...load more

Free Trial Not Available
Zoho CRM
Zoho CRM logo

Zoho CRM

Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its afforda...load more

Free Trial AvailableStarting at: $14/per month
Zendesk Suite
Zendesk Suite logo

Zendesk Suite

Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket management...load more

Free Trial AvailableStarting at: $55/per month
Hootsuite
Hootsuite logo

Hootsuite

Krowdbase Shortlist

Hootsuite helps small businesses in marketing, nonprofit, and education manage and schedule content across platforms such as Instagram and LinkedIn. It stands out for its post scheduling and dashboard visibility, though users often cite pricing as a ...load more

Free Trial AvailableStarting at: $99/per month
Freshdesk
Freshdesk logo

Freshdesk

Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in ...load more

Free Trial AvailableStarting at: $18/per month
Pipedrive
Pipedrive logo

Pipedrive

Pipedrive is a customer relationship management (CRM) tool built for small businesses in industries such as IT, marketing, and finance. It supports sales, marketing, and admin teams in managing leads and pipelines through visual drag-and-drop workflo...load more

Free Trial AvailableStarting at: $14/per month
Jotform
Jotform logo

Jotform

Krowdbase Shortlist

Jotform helps small teams automate forms and surveys with customizable fields, mobile signatures, and survey logic. Its widely used by administrative roles across nonprofits and education. While PDF formatting and task tracking pose challenges, advan...load more

Free Trial AvailableStarting at: $39/per month
Tableau
Tableau logo

Tableau

Tableau helps people transform data into actionable insights that make an impact. Easily connect to data stored anywhere, in any format. Quickly perform ad hoc analyses that reveal hidden opportunities. Drag and drop to create interactive dashboards ...load more

Free Trial Not AvailableStarting at: $15/per month