Stames
Unify customer communications, sales, orders and other vita data on one platform for teams across multiple channels & apps.
What is Stames?
Stames is a SaaS platform that connects businesses to customers by improving their customer services/experiences, sales pipelines and messaging channels. Monitor, track and easily respond to customer issues, orders, complaints, feedback, requests etc across multiple channels and apps such as Facebook, Instagram, Whatsapp, API, Emails, Contact Forms etc or via self-service customer portals. Never leave a customer request unattended ever again. Get reminders and notifications via SMS and Email.
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FAQ
The official website of Stames is http://www.stamesoft.com/
Stames is a SaaS platform that connects businesses to customers by improving their customer services/experiences, sales pipelines and messaging channels. Monitor, track and easily respond to customer issues, orders, complaints, feedback, requests etc across multiple channels and apps such as Facebook, Instagram, Whatsapp, API, Emails, Contact Forms etc or via self-service customer portals. Never leave a customer request unattended ever again. Get reminders and notifications via SMS and Email.
Stames belongs to the CRM, Complaint Management, Customer Communications Management, Customer Data Platform, Customer Engagement, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Customer Success, Customer Support, Help Desk, Issue Tracking, Online CRM, Sales Engagement Platform, Sales Tracking, Social CRM Tools category.
Stames offers features such as Data Import/Export, Email Management, Reporting/Analytics, Task Management, Workflow Management, Alerts/Escalation, Corrective and Preventive Actions (CAPA), Issue Tracking, Live Chat, Prioritization, Support Ticket Management, Alerts/Notifications, Chat/Messaging, Customer Database, Interaction Tracking, Multi-Channel Communication, Campaign Management, Customer Segmentation, Activity Dashboard, Communication Management, Engagement Tracking, Third-Party Integrations, Customizable Fields, Customizable Forms, Feedback Management, Real-Time Notifications, Survey/Poll Management, Surveys & Feedback, Customer Communication, Performance Metrics, Complaint Monitoring, Customer Experience Management, Call Center Management, CRM, Dashboard, Reporting & Statistics, Activity Tracking, Collaboration Tools, Access Controls/Permissions, Automated Routing, Self Service Portal, Service Level Agreement (SLA) Management, Assignment Management, Issue Auditing, Recurring Issues, Business Process Automation, Lead Generation, Performance Management, Prospecting Tools, Search/Filter, Customer Support.
No, Stames does not offer a free trial.
Pricing
Starting at:
$12.99/per month
Free Trial Available
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