Text App – Features, Pricing & Reviews 2026 | Krowdbase
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Text App

Text App is a tool that unifies live chat, ticketing, and automation to help teams manage all customer conversations in one workspace.

What is Text App?

Text App is a customer service automation software that combines AI-powered support capabilities with traditional help desk functionality. The platform features AI agents that handle support inquiries, a knowledge hub that generates answers based on business data, and a unified workspace that includes live chat, ticketing systems, and multi-channel support options. Text App offers campaign management tools, traffic engagement features, and reporting to help businesses streamline customer service operations. The system includes self-acting AI agents trained on business knowledge and customer data to deliver support, complete tasks, and assist with sales conversions across multiple channels while maintaining full context within the application.

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Features

AI/Machine Learning
Automated Responses
Chatbot
Code-free Development
Customer Support
Customizable Branding
Language Detection
Lead Capture
Natural Language Processing
Intent Recognition
Live Chat
Multi-Channel Communication
Multi-Language
Reporting/Analytics
Sentiment Analysis
Appointment Scheduling
Audience Targeting
Human Handover
Lead Distribution
Lead Qualification
Alerts/Notifications
Chat/Messaging
Customer Database
Customer History

FAQ

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Pricing

Starting at:

$20/per month

Free Trial Available

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