Tiledesk – Features, Pricing & Reviews 2026 | Krowdbase
Tiledesk logo

Tiledesk

Krowdbase Shortlist

No-code platform enhancing customer engagement and aiding support teams. Design flows, automate tasks, use AI for human-like response.

What is Tiledesk?

Tiledesk is a no-code customer support and engagement platform that offers the Design Studio, enabling you to design conversation flows and automate tasks with drag-and-drop technology. It leverages the power of ChatGPT to generate LLM-powered responses that are human-like. Tiledesk also offers omnichannel messaging, AI chatbot, knowledge base, and analytics. With Tiledesk, you can integrate your bot with various digital channels including websites, WhatsApp, FB Messenger, and more.

Screenshots

screenshot of Tiledesk
screenshot of Tiledeskscreenshot of Tiledeskscreenshot of Tiledeskscreenshot of Tiledesk

Video

Features

AI/Machine Learning
Automated Responses
Code-free Development
Customer Support
Customizable Branding
Language Detection
Lead Capture
Natural Language Processing
Chatbot
Intent Recognition
Live Chat
Multi-Channel Communication
Multi-Language
Reporting/Analytics
Group Messaging
Human Handover
Lead Qualification
Activity Dashboard
Alerts/Notifications
Communication Management
Customer History
Engagement Tracking
Third-Party Integrations
Alerts/Escalation

FAQ

The official website of Tiledesk is https://www.tiledesk.com/

Pricing

Pricing not available

Reviews(0)

Write a review

Tiledesk alternatives

Slack
Slack logo

Slack

Slack is where work happens for millions of people everyday. Slack transforms how work happens by bringing AI and automation to where people are already collaborating. Go from chatting with your teams to chatting with apps and data. Break down...load more

Free Trial Not AvailableStarting at: USD 0/free plan
Salesforce Sales Cloud
Salesforce Sales Cloud logo

Salesforce Sales Cloud

Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise...load more

Free Trial Not AvailableStarting at: USD 25/per month
WhatsApp
WhatsApp logo

WhatsApp

Krowdbase Shortlist

Messaging app that enables real time customer communications for small businesses.

Free Trial Not Available
TeamViewer
TeamViewer logo

TeamViewer

TeamViewer is widely used by small businesses for remote support and desktop access, especially in IT and software services. It stands out for its secure access controls and screen sharing, though pricing and support policies are common concerns....load more

Free Trial AvailableStarting at: USD 24.9/per month
Webex Suite
Webex Suite logo

Webex Suite

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings,...load more

Free Trial Not AvailableStarting at: USD 25/per month
Zoho CRM
Zoho CRM logo

Zoho CRM

Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its...load more

Free Trial AvailableStarting at: USD 14/per month
Dynamics 365
Dynamics 365 logo

Dynamics 365

Krowdbase Shortlist

Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business...load more

Free Trial AvailableStarting at: USD 50/per month
HubSpot CRM
HubSpot CRM logo

HubSpot CRM

Krowdbase Shortlist

HubSpot CRM is a contact and lead management platform used primarily by small businesses in marketing, IT, and software services. Reviewers highlight its ease of use, strong email tracking, and integrations with Gmail and Outlook. A 2025 update...load more

Free Trial AvailableStarting at: USD 20/per month
Zendesk Suite
Zendesk Suite logo

Zendesk Suite

Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more

Free Trial AvailableStarting at: USD 55/per month
Viber
Viber logo

Viber

Krowdbase Shortlist

Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options.

Free Trial Not Available