USAN Contact Suite for Amazon Connect
USAN Contact Suite optimizes Amazon Connect by managing inbound and outbound calls, web chats, emails, and more.
What is USAN Contact Suite for Amazon Connect?
USAN Contact Suite and Amazon Connect provide the industry s most reliable and innovative cloud contact center platform. Move from premises-based technology to modern capabilities like unified ... Read more
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FAQ
The official website of USAN Contact Suite for Amazon Connect is http://www.usan.com/
USAN Contact Suite and Amazon Connect provide the industry s most reliable and innovative cloud contact center platform. Move from premises-based technology to modern capabilities like unified ... Read more
USAN Contact Suite for Amazon Connect belongs to the Artificial Intelligence, Cloud Communication Platform, Contact Center, Conversational AI Platform, Customer Engagement, Customer Journey Mapping Tools, Customer Service, IVR, Live Chat category.
USAN Contact Suite for Amazon Connect offers features such as API, Chatbot, Data Import/Export, Multi-Language, Reporting/Analytics, Speech Recognition, Third-Party Integrations, Call Recording, Call Routing, Chat/Messaging, IVR, Agent Interface, Auto-Dialer, Automated Routing, Computer Telephony Integration, Queue Management, Live Chat, Multi-Channel Communication, Communication Management, Customer History, Activity Tracking, Customer Experience Management, Call Center Management, CRM, Reporting & Statistics, Surveys & Feedback, Automatic Call Distribution, Call Logging, Call Monitoring, Caller ID, Mobile Access, Real-time Consumer-facing Chat, Transcripts/Chat History.
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