Vivantio
Vivantio's asset management platform empowers IT teams to categorize and audit assets, store configurations, and map business impact.
What is Vivantio?
Vivantio's fully configurable help desk empowers service teams to deliver unparalleled support to internal and external customers. Elevate beyond traditional ticketing to a platform that anticipates needs with predictive analysis, streamlines operations for unparalleled efficiency, and scales seamlessly with your organization's growth. With Vivantio, you can ensure rapid issue resolution, drive customer loyalty, and leverage best practices to do more with less.
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FAQ
The official website of Vivantio is https://www.vivantio.com/
Vivantio's fully configurable help desk empowers service teams to deliver unparalleled support to internal and external customers. Elevate beyond traditional ticketing to a platform that anticipates needs with predictive analysis, streamlines operations for unparalleled efficiency, and scales seamlessly with your organization's growth. With Vivantio, you can ensure rapid issue resolution, drive customer loyalty, and leverage best practices to do more with less.
Vivantio belongs to the IT Asset Management, CMDB, CRM, Complaint Management, Contact Center, Customer Engagement, Customer Experience, Customer Satisfaction, Customer Service, Customer Success, Customer Support, Help Desk, IT Management, IT Service, ITSM, Incident Management, Issue Tracking, Knowledge Base, Knowledge Management, Service Desk category.
Vivantio offers features such as Alerts/Notifications, Asset Tracking, Audit Management, Compliance Tracking, Configuration Management, Inventory Management, Reporting/Analytics, Support Ticket Management, Data Visualization, IT Asset Management, IT Asset Tracking, Prioritization, Service Level Agreement (SLA) Management, Workflow Management, Change Management, Contact Management, Data Import/Export, Email Management, Task Management, Alerts/Escalation, Issue Tracking, Knowledge Base Management, Live Chat, Automated Routing, Queue Management, Activity Dashboard, Communication Management, Customer History, Engagement Tracking, Multi-Channel Communication, Third-Party Integrations, Customizable Fields, Customizable Forms, Customizable Templates, Feedback Management, Negative Feedback Management, Real-Time Notifications, Survey/Poll Management, Surveys & Feedback, Complaint Monitoring, Customer Experience Management, Call Center Management, CRM, Dashboard, Inbox Management, Reporting & Statistics, Activity Tracking, Collaboration Tools, Onboarding, Usage Tracking/Analytics, Customer Database, Access Controls/Permissions, Self Service Portal, Compliance Management, Remote Access/Control, Ticket Management, Problem Management, Service Catalog, Audit Trail, Assignment Management, Issue Auditing, Recurring Issues, Catalog Management, Customizable Branding, Full Text Search, Knowledge Management, User Management, Commenting/Notes, Content Management, Document Management, Text Editing, Incident Management.
No, Vivantio does not offer a free trial.
Pricing
Starting at:
$59/per month
Free Trial Available
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