Vivantio

Vivantio belongs to the IT Asset Management, CMDB, CRM, Complaint Management, Contact Center, Customer Engagement, Customer Experience, Customer Satisfaction, Customer Service, Customer Success, Customer Support, Help Desk, IT Management, IT Service, ITSM, Incident Management, Issue Tracking, Knowledge Base, Knowledge Management, Service Desk category.

Vivantio offers features such as Alerts/Notifications, Asset Tracking, Audit Management, Compliance Tracking, Configuration Management, Inventory Management, Reporting/Analytics, Support Ticket Management, Data Visualization, IT Asset Management, IT Asset Tracking, Prioritization, Service Level Agreement (SLA) Management, Workflow Management, Change Management, Contact Management, Data Import/Export, Email Management, Task Management, Alerts/Escalation, Issue Tracking, Knowledge Base Management, Live Chat, Automated Routing, Queue Management, Activity Dashboard, Communication Management, Customer History, Engagement Tracking, Multi-Channel Communication, Third-Party Integrations, Customizable Fields, Customizable Forms, Customizable Templates, Feedback Management, Negative Feedback Management, Real-Time Notifications, Survey/Poll Management, Surveys & Feedback, Complaint Monitoring, Customer Experience Management, Call Center Management, CRM, Dashboard, Inbox Management, Reporting & Statistics, Activity Tracking, Collaboration Tools, Onboarding, Usage Tracking/Analytics, Customer Database, Access Controls/Permissions, Self Service Portal, Compliance Management, Remote Access/Control, Ticket Management, Problem Management, Service Catalog, Audit Trail, Assignment Management, Issue Auditing, Recurring Issues, Catalog Management, Customizable Branding, Full Text Search, Knowledge Management, User Management, Commenting/Notes, Content Management, Document Management, Text Editing, Incident Management.

No, Vivantio does not offer a free trial.