Wemacx
Wemacx is a CRM and business platform that integrates call center capabilities with multiple business modules through AI technology.
What is Wemacx?
Wemacx is a customer relationship management software that combines CRM functionality with call center capabilities and business operations tools. The platform integrates lead management, omnichannel support, and project management modules within a single interface. The system includes cloud telephony features, chatbot functionality, and WhatsApp integration to facilitate customer interactions across multiple communication channels. Wemacx offers automation tools for task management, call routing, and ticket assignment while providing analytics for business data. The platform contains modules for various business functions including sales, support, human resources, and inventory management. Wemacx centralizes business operations through its integrated approach to customer engagement and internal workflow management, allowing organizations to manage customer relationships and operational tasks through a unified system.
Screenshots
Features
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Reporting/Analytics
Automated Responses
Chatbot
Customer Support
Lead Capture
Natural Language Processing
Automatic Call Distribution
Call Center Management
IVR
FAQ
Wemacx belongs to the Call Center, Chatbot, Cloud PBX category.
Wemacx offers features such as Call Monitoring, Call Recording, Call Routing, Call Transfer, Caller ID, Reporting/Analytics, Automated Responses, Chatbot, Customer Support, Lead Capture, Natural Language Processing, Automatic Call Distribution, Call Center Management, IVR.
No, Wemacx does not offer a free trial.
Need help choosing this software?
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Pricing
Starting at:
₹1190/per month
Free Trial Available