
Ytel
Cloud contact center and communication API solutions. Ideal for large scale multi-channel campaigns and customer care.
What is Ytel?
Cloud contact center platform to manage campaigns, agents and live contacts. Ideal for inbound & outbound multi-channel campaigns with 10+ agents. Autodial, track lists and volume, distribute and monitor calls. Accessible anywhere. Easy set up, customizable & supported by customer service 24/7. Analytics and reports come standard. Powerful CRM integration and API solutions, RVM and SMS including short code, toll-free and local numbers nationwide. HIghest quality connections & outcomes with Ytel.
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Features
FAQ
The official website of Ytel is https://www.ytel.com/
Cloud contact center platform to manage campaigns, agents and live contacts. Ideal for inbound & outbound multi-channel campaigns with 10+ agents. Autodial, track lists and volume, distribute and monitor calls. Accessible anywhere. Easy set up, customizable & supported by customer service 24/7. Analytics and reports come standard. Powerful CRM integration and API solutions, RVM and SMS including short code, toll-free and local numbers nationwide. HIghest quality connections & outcomes with Ytel.
Ytel belongs to the Call Accounting, Auto Dialer, Call Center, Call Center Workforce Management, Call Recording, Contact Center, IVR, Predictive Dialer, Telemarketing, VoIP category.
Ytel offers features such as Call Duration, Call Logging, Call Monitoring, Call Recording, Caller ID, Inbound Reporting, Outbound Reporting, Unattended Call Management, Who Answered Log, Automatic Call Distribution, Call Center Management, Call Routing, Computer Telephony Integration, Predictive Dialer, Reporting/Analytics, Call Transfer, Contact Management, Queue Management, Employee Scheduling, For Call Centers, Labor Forecasting, Performance Metrics, Voice Mail, Auto-Dialer, IVR, Lead Management, Campaign Management, Mobile Access.
No, Ytel does not offer a free trial.
Pricing
Starting at:
USD 100/per month
Free Trial Available
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