ZIWO – Features, Pricing & Reviews 2026 | Krowdbase
ZIWO logo

ZIWO

Cloud Contact Center Software deployed instantly. Full API based. CRM plugins. Connect real or virtual agents.

Features

Call Duration
Call Logging
Call Monitoring
Call Recording
Caller ID
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Call Routing
Call Transfer
Mobile Access
Virtual Call Center
Queue Management
Reporting/Analytics
Agent Interface
Employee Scheduling
For Call Centers
Labor Forecasting
Performance Metrics
Automatic Call Distribution
Call Center Management
Call Transcription
Computer Telephony Integration

FAQ

The official website of ZIWO is https://www.ziwo.io/

Pricing

Starting at:

USD 40/per month

Free Trial Available

Reviews(0)

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