11Sight vs Surfly Comparison | Features, Pricing & Reviews | Krowdbase

11Sight vs Surfly Comparison: Everything You Need to Know Before Choosing

Explore a comprehensive comparison of 11Sight and Surfly to understand how they differ in features, pricing, category, and overall performance. Whether you're evaluating software for a small team or a growing enterprise, this guide helps you identify the solution that best aligns with your needs.

11Sight Vs Surfly: Compare Features, Pricing & Overall Value

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11Sight logo
11Sight

Conversational AI Agents for Automotive and Hospitality

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Surfly logo
Surfly

Instantly add co-browsing, video chat, screen sharing, and annotations to your communications stack without re-writing code

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General Information
Overview
11Sight, we are redefining customer interactions with AI-powered conversational agents that handle customer inquiries, book appointments, and close sales without human intervention 24/7, across all channels. Our conversational AI Agents serve as the first point of contact for customer and prospect conversations. They work with their human counterparts, either resolve the customer requests or escalate them as appropriate. They are built to answer and to ask questions to drive desired outcomes. They reduce costs, increase revenues, and customer satisfaction. We are in production with hundreds of dealers and growing fast. A dealership using 11Sight s AI Service Assistant reported: All customer calls handled 24/7 with no wait time, improving customer satisfaction Appointments and service revenue doubled Routine tasks fully automated, load on team members significantly reduced
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Support remote customers as if you are sitting side-by-side with Surfly's co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly. Surfly is easily customized to fit any customer experience flow. You can launch co-browsing sessions directly from your site or platform and change look & feel so it matches your branding. Surfly enhances interactions on your platform in real-time. Without writing a single line of code or installing software.
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Pricing
Price
$0/Free plan
$31/Per Month
Free Trial
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Vendor Details
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Founded
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Company Size
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Locations
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Social Media
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Market & Platform Support
Industries
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Customer Segments
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Languages
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Devices
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Features
Automatic Call Distribution
Call Center Management
Call Monitoring
Call Transcription
Computer Telephony Integration
Recording
Reporting & Statistics
Voice Mail
Automatic Call Distribution
Call Center Management
Call Monitoring
Call Routing
Caller ID
Computer Telephony Integration
Conversion Tracking
CRM
Call Recording
Chat/Messaging
File Sharing
Access Controls/Permissions
Collaboration Tools
Document Management
Mobile Access
Screen Sharing
Secure Data Storage
Video Conferencing
Alerts/Notifications
Communication Management
Customer History
Live Chat
Multi-Channel Communication
Third-Party Integrations
Screenshots
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Frequently Asked Questions 11Sight vs Surfly

11Sight and Surfly differ in their features, pricing, user experience, integrations, deployment options, and overall capabilities. The right choice depends on your business goals, team size, budget, and specific requirements. Compare both solutions side by side to understand which platform better fits your needs.

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