C-Zentrix – Features, Pricing & Reviews 2026 | Krowdbase
C-Zentrix logo

C-Zentrix

C-Zentrix is an advanced call center platform with AI tools, ACD, call recording, and mobile support for seamless customer service.

What is C-Zentrix?

C-Zentrix delivers an advanced call center platform that optimizes efficient telephone-based operations. The system uses Automatic Call Distribution (ACD) along with skill-based routing, call recording, real-time dashboards and quality monitoring to enable agents to provide quick and individualized service. Through AI-driven agent assist and speech analytics features the platform enhances first-call resolution rates and decreases average handling time. The platform works for both on-premise and cloud deployments as well as mobile use through CZ Mobile and maintains data security and compliance standards across all regions.

Screenshots

screenshot of C-Zentrix
screenshot of C-Zentrixscreenshot of C-Zentrixscreenshot of C-Zentrixscreenshot of C-Zentrix

Video

Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Contact Management
Queue Management
Reporting/Analytics
AI/Machine Learning
Automated Responses
Chatbot
Customer Support
Customizable Branding
Language Detection
Lead Capture
Natural Language Processing
Agent Interface
Auto-Dialer
Automated Routing
Computer Telephony Integration
IVR
Quality Management
Automatic Call Distribution

FAQ

The official website of C-Zentrix is http://www.c-zentrix.com/

Need help choosing this software?

Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.

Make Enquiry

Pricing

Starting at:

₹300/per month

Free Trial Available

Reviews(0)

Write a review

Sign up for our newsletter

Do you want to get notified when new software or services are added to Krowdbase? Sign up for our newsletter and stay ahead with the latest tools, providers, features, and updates.

By subscribing, you agree with Krowdbase. Terms & Conditions and Privacy Policy.