charles – Features, Pricing & Reviews 2026 | Krowdbase
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charles

WhatsApp marketing platform that enables businesses to to build, scale and drive revenue from a WhatsApp channel.

What is charles?

charles is a WhatsApp marketing platform made in Berlin. Its easy-to-use software enables businesses to drive revenue, retention and innovative customer experiences by complementing existing marketing channels with the reach and richness of WhatsApp. It does so by enabling CRM teams to set-up recurring flows and automations based on consumer specific events in a personalized manner. It supports businesses to stay GDPR-compliant and consistently iterate in this new channel while also integrating with select CDP/CRM, service and shop systems such as Shopify, Klaviyo, Emarsys and Zendesk to leverage data for their omnichannel strategy. charles' key products are ? Campaigns and Journeys. With Journeys, you set up and send engaging automated WhatsApp flows like opt-in flows, WhatsApp product finders and Black Friday campaigns. With Campaigns, you can send outbound marketing messages to your consumers, and track responses.

Features

Contact Management
Data Import/Export
Email Management
Lead Capture
Lead Management
Reporting/Analytics
Workflow Management
Automated Responses
Chatbot
Code-free Development
Customer Support
Customizable Branding
Agent Interface
Queue Management
Live Chat
Multi-Channel Communication
Multi-Language
Audience Targeting
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Alerts/Notifications
Chat/Messaging

FAQ

The official website of charles is http://hello-charles.com/

Pricing

Starting at:

349/usage based

Free Trial Available

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