Cisco Unified Contact Center Express – Features, Pricing & Reviews 2026 | Krowdbase
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Cisco Unified Contact Center Express

Cisco Unified Contact Center Express provides an interactive voice response (IVR) ports that is easy to deploy and manage.

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What is Cisco Unified Contact Center Express?

Cisco Unified Contact Center Express provides a secure, available, and sophisticated contact center software solution for up to 400 agents and interactive voice response (IVR) ports that is easy to deploy and manage.

Categories

Call Center Workforce Management SoftwareContact Center Software

Features

Agent Interface
Call Monitoring
Call Recording
Employee Scheduling
For Call Centers
Labor Forecasting
Performance Metrics
Queue Management
Reporting/Analytics
Automated Routing
Computer Telephony Integration
IVR

FAQ

The official website of Cisco Unified Contact Center Express is https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/series.html

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