Cisco Unified Contact Center Express
Cisco Unified Contact Center Express provides an interactive voice response (IVR) ports that is easy to deploy and manage.
What is Cisco Unified Contact Center Express?
Cisco Unified Contact Center Express provides a secure, available, and sophisticated contact center software solution for up to 400 agents and interactive voice response (IVR) ports that is easy to deploy and manage.
Features
FAQ
The official website of Cisco Unified Contact Center Express is https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/series.html
Cisco Unified Contact Center Express provides a secure, available, and sophisticated contact center software solution for up to 400 agents and interactive voice response (IVR) ports that is easy to deploy and manage.
Cisco Unified Contact Center Express belongs to the Call Center Workforce Management, Contact Center category.
Cisco Unified Contact Center Express offers features such as Agent Interface, Call Monitoring, Call Recording, Employee Scheduling, For Call Centers, Labor Forecasting, Performance Metrics, Queue Management, Reporting/Analytics, Automated Routing, Computer Telephony Integration, IVR.
No, Cisco Unified Contact Center Express does not offer a free trial.
Pricing
Pricing not available
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