ClearFeed
ClearFeed is a conversational support platform for Slack-first teams.
What is ClearFeed?
ClearFeed is a support platform purpose built for Slack based support. Our platform converts conversations from multiple slack channels into a single shared queue of requests, using which customer facing teams can assign issues to each other, respond within SLAs and dive into detailed service level metrics. ClearFeed also allows the ability to convert customer conversations into tickets on ClearFeed native ticketing system or integrate with other ticketing tools - Zendesk, Freshdesk and more.
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The official website of ClearFeed is https://clearfeed.ai/
ClearFeed is a support platform purpose built for Slack based support. Our platform converts conversations from multiple slack channels into a single shared queue of requests, using which customer facing teams can assign issues to each other, respond within SLAs and dive into detailed service level metrics. ClearFeed also allows the ability to convert customer conversations into tickets on ClearFeed native ticketing system or integrate with other ticketing tools - Zendesk, Freshdesk and more.
ClearFeed belongs to the Conversational AI Platform, Customer Engagement, Customer Service, Customer Success, Customer Support, Help Desk category.
ClearFeed offers features such as Chatbot, Reporting/Analytics, Activity Dashboard, Alerts/Notifications, Third-Party Integrations, Alerts/Escalation, Knowledge Base Management, Queue Management, Reporting & Statistics, Surveys & Feedback, Activity Tracking, Real-Time Notifications, Service Level Agreement (SLA) Management.
No, ClearFeed does not offer a free trial.
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