Experia
Experia?is a cloud customer engagement application through digital and?social networks.
What is Experia?
Experia is a cloud customer engagement application through digital and social networks. Experia improves customer experience by integrating customer communication channels into a single platform where several internal teams can access different channels and capabilities. Combined with Conversational AI chatbot; conversation volume can be reduced efficiently.
Screenshots
Video
Categories
Features
Alerts/Notifications
Chat/Messaging
Customer Database
Customer History
Interaction Tracking
Multi-Channel Communication
Activity Dashboard
Communication Management
Live Chat
Reporting/Analytics
Third-Party Integrations
Customer Support
Social Media Monitoring
FAQ
Experia belongs to the Customer Communications Management, Customer Engagement, Social CRM Tools category.
Experia offers features such as Alerts/Notifications, Chat/Messaging, Customer Database, Customer History, Interaction Tracking, Multi-Channel Communication, Activity Dashboard, Communication Management, Live Chat, Reporting/Analytics, Third-Party Integrations, Customer Support, Social Media Monitoring.
No, Experia does not offer a free trial.
Need help choosing this software?
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