GoContact – Features, Pricing & Reviews 2026 | Krowdbase
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GoContact

The Dialer that will boost your Contact Center sales, improve contact ratios and boosts agents' productivity.

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What is GoContact?

With more than 10 years in the market, in July 2021 we were acquired by Broadvoice, becoming part of an American group, with an unique position in the market, present on several continents: North America, South America, Europe and Africa. Our mission is to reduce the technological complexity in Call Center management, guaranteeing autonomy for Call Center operations and eliminating the barriers between people and technology. On the other hand, we seek to place our Call Center know-how at the service of companies, businesses and, essentialy, Call Center operations.

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Categories

Auto Dialer SoftwareCall Center SoftwareCall Center Workforce Management SoftwareCall Recording Software

Features

Automatic Call Distribution
Call Center Management
Call Monitoring
Call Recording
Call Routing
Caller ID
Computer Telephony Integration
Predictive Dialer
Reporting/Analytics
Call Logging
Call Transfer
Contact Management
Queue Management
Agent Interface
Employee Scheduling
For Call Centers
Labor Forecasting
Performance Metrics
Call Transcription
Reporting & Statistics
Voice Mail
Auto-Dialer
Automated Routing
Chatbot

FAQ

The official website of GoContact is https://www.go-contact.com/

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