
GoContact
The Dialer that will boost your Contact Center sales, improve contact ratios and boosts agents' productivity.
What is GoContact?
With more than 10 years in the market, in July 2021 we were acquired by Broadvoice, becoming part of an American group, with an unique position in the market, present on several continents: North America, South America, Europe and Africa. Our mission is to reduce the technological complexity in Call Center management, guaranteeing autonomy for Call Center operations and eliminating the barriers between people and technology. On the other hand, we seek to place our Call Center know-how at the service of companies, businesses and, essentialy, Call Center operations.
Video
Categories
Features
FAQ
The official website of GoContact is https://www.go-contact.com/
With more than 10 years in the market, in July 2021 we were acquired by Broadvoice, becoming part of an American group, with an unique position in the market, present on several continents: North America, South America, Europe and Africa. Our mission is to reduce the technological complexity in Call Center management, guaranteeing autonomy for Call Center operations and eliminating the barriers between people and technology. On the other hand, we seek to place our Call Center know-how at the service of companies, businesses and, essentialy, Call Center operations.
GoContact belongs to the Auto Dialer, Call Center, Call Center Workforce Management, Call Recording, Contact Center, Conversational AI Platform, IVR category.
GoContact offers features such as Automatic Call Distribution, Call Center Management, Call Monitoring, Call Recording, Call Routing, Caller ID, Computer Telephony Integration, Predictive Dialer, Reporting/Analytics, Call Logging, Call Transfer, Contact Management, Queue Management, Agent Interface, Employee Scheduling, For Call Centers, Labor Forecasting, Performance Metrics, Call Transcription, Reporting & Statistics, Voice Mail, Auto-Dialer, Automated Routing, Chatbot, IVR, Quality Management, Live Chat, Multi-Channel Communication, Multi-Language.
No, GoContact does not offer a free trial.
Reviews(0)
Write a reviewGoContact alternatives

Webex Suite
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings, Messaging...load more

Dynamics 365
Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business operatio...load more

Zendesk Suite
Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket management...load more

Freshdesk
Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in ...load more

Pipedrive
Pipedrive is a customer relationship management (CRM) tool built for small businesses in industries such as IT, marketing, and finance. It supports sales, marketing, and admin teams in managing leads and pipelines through visual drag-and-drop workflo...load more

Zoho Desk
Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though report...load more

LiveAgent
LiveAgent enables small businesses to manage customer support across chat, email, and social channels. Its most used by support and admin teams in IT services and retail industries. Ticket management and chat history are standout features while mobil...load more

Breezy
For small and midsized businesses, Breezy simplifies the entire hiring process by eliminating time-sucking, repetitive hiring tasks. As Capterra's top-rated recruitment software, Breezy streamlines your entire recruiting process into a single pain-fr...load more

Bitrix24
Bitrix24 helps small businesses manage customer relationships, tasks, and internal communication from a single platform. Its most used by administrative and marketing teams working daily across CRM and project workflows. Reviewers value its task sche...load more
