HEINZELMANN – Features, Pricing & Reviews 2026 | Krowdbase
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HEINZELMANN

Whether you need a helpdesk, ITSM tool, full-service management HEINZELMANN adapts flexibly to your organization's service processes.

What is HEINZELMANN?

Whether you need a helpdesk, a trouble ticketing tool, an ITSM system, or a full-service platform HEINZELMANN s modular structure fits your service processes. ITIL & ISIS12 compliant Web-based self-service portal Workflow automation & SLA tracking Ticketing, helpdesk & knowledge base Role-based access & logging Asset, inventory & contract management Email interface & AD connection Project module (Scrum-compatible) Reporting, dashboards & mobile usability On-Premise or SaaS Suitable for enterprises, municipalities & public institutions Straightforward. Scalable. Practical.

Features

Access Controls/Permissions
Alerts/Escalation
Automated Routing
Multi-Channel Communication
Prioritization
Real-Time Notifications
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Alerts/Notifications
Inventory Management
Problem Management
Real-Time Monitoring
Support Ticket Management
Task Management
Third-Party Integrations
Ticket Management
Workflow Management
Asset Tracking
Configuration Management
Service Catalog
Assignment Management
Dashboard
Issue Auditing

FAQ

The official website of HEINZELMANN is https://www.fair-computer.de/en/

Need help choosing this software?

Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.

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Pricing

Starting at:

€1095/one time

Free Trial Available

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