LiveChat 360
LiveChat 360 is a software that integrates WhatsApp, Facebook, and Instagram to help users automate customer interactions via chatbots.
What is LiveChat 360?
LiveChat 360 is a customer service software that integrates WhatsApp, Facebook Messenger, and Instagram Direct messaging into a single platform. The system features a chatbot builder with drag-and-drop functionality, allowing businesses to create automated conversation flows. LiveChat 360 includes multi-agent support with distribution capabilities that organize teams by departments, and offers a visual sales funnel to track customer journeys. The platform enables businesses to manage multiple communication channels through one interface while maintaining conversation history. The software distributes incoming messages to appropriate departments, supports multiple operators using a single phone number, and provides tools for lead qualification. LiveChat 360 uses the official WhatsApp API, ensuring secure and reliable communication without requiring a connected mobile device.
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Features
FAQ
LiveChat 360 is a customer service software that integrates WhatsApp, Facebook Messenger, and Instagram Direct messaging into a single platform. The system features a chatbot builder with drag-and-drop functionality, allowing businesses to create automated conversation flows. LiveChat 360 includes multi-agent support with distribution capabilities that organize teams by departments, and offers a visual sales funnel to track customer journeys. The platform enables businesses to manage multiple communication channels through one interface while maintaining conversation history. The software distributes incoming messages to appropriate departments, supports multiple operators using a single phone number, and provides tools for lead qualification. LiveChat 360 uses the official WhatsApp API, ensuring secure and reliable communication without requiring a connected mobile device.
LiveChat 360 belongs to the Chatbot, Conversational AI Platform, Live Chat category.
LiveChat 360 offers features such as AI/Machine Learning, Automated Responses, Chatbot, Code-free Development, Customer Support, Natural Language Processing, Live Chat, Chat/Messaging, Real-time Consumer-facing Chat.
No, LiveChat 360 does not offer a free trial.
Pricing
Starting at:
USD 697/per month
Free Trial Available
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