Medallia Agent Connect – Features, Pricing & Reviews 2026 | Krowdbase
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Medallia Agent Connect

Medallia Agent Connect brings customer feedback, QA & coaching together to drive agent engagement, performance & customer satisfaction.

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What is Medallia Agent Connect?

Medallia Agent Connect (formerly known as Stella Connect) helps businesses empower their front-line agents to deliver exceptional support experiences. Harness agent-level customer feedback, deliver high-impact coaching and QA programs, and drive agent engagement and customer satisfaction with Stella Connect by Medallia.

Screenshots

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Categories

Call Center SoftwareContact Center SoftwareContact Center Quality Assurance SoftwareCustomer Experience Software

Features

Reporting/Analytics
Agent Interface
Quality Management
Customer Experience Management
Employee Coaching Tools
Feedback Management
Third-Party Integrations
Negative Feedback Management
Survey/Poll Management
Surveys & Feedback
Complaint Monitoring
Engagement Tracking

FAQ

The official website of Medallia Agent Connect is https://www.medallia.com/

Pricing

Starting at:

$39/per month

Free Trial Available

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