MiContact Center Business
Over-the-top multi-tenant Contact-Center-as-a-Service (CCaaS) thats always-on, highly secure, and instantly scalable.
What is MiContact Center Business?
MiContact Center Business offers an omnichannel contact center that helps businesses provide excellent customer service via chat, phone, email, fax, and chatbots. The system provides features such as scheduled callbacks, skills-based routing, built-in scheduling, workforce management, speech recognition, workflow designer, and text-to-speech.
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The official website of MiContact Center Business is http://www.mitel.com/
MiContact Center Business offers an omnichannel contact center that helps businesses provide excellent customer service via chat, phone, email, fax, and chatbots. The system provides features such as scheduled callbacks, skills-based routing, built-in scheduling, workforce management, speech recognition, workflow designer, and text-to-speech.
MiContact Center Business belongs to the Call Center, Call Center Workforce Management, Contact Center, IVR category.
MiContact Center Business offers features such as Call Recording, Call Routing, Call Transfer, Employee Scheduling, For Call Centers, Labor Forecasting, Performance Metrics, IVR, Call Center Management.
No, MiContact Center Business does not offer a free trial.
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