
NICE Nexidia
NICE Nexidia comprises NICE Enlighten, Journey Analytics, Quality Management, Predictive Behavioral Routing, and Nexidia Analytics.
What is NICE Nexidia?
NICE Nexidias Customer Engagement Analytics solutions include industry-leading AI-powered Customer Journey and Speech Analytics, the NICE Enlighten AI framework with pre-trained models for interpretive, predictive, and prescriptive use cases, IVR Optimization, Predictive Behavioral Routing, and Quality Central.
Video
Categories
Features
FAQ
The official website of NICE Nexidia is https://www.nice.com/
NICE Nexidias Customer Engagement Analytics solutions include industry-leading AI-powered Customer Journey and Speech Analytics, the NICE Enlighten AI framework with pre-trained models for interpretive, predictive, and prescriptive use cases, IVR Optimization, Predictive Behavioral Routing, and Quality Central.
NICE Nexidia belongs to the Call Center, Contact Center, Customer Engagement, Predictive Analytics category.
NICE Nexidia offers features such as Call Monitoring, Reporting/Analytics, Automated Routing, IVR, Quality Management.
No, NICE Nexidia does not offer a free trial.
Pricing
Pricing not available
Reviews(0)
Write a reviewNICE Nexidia alternatives

Slack
Slack is where work happens for millions of people everyday. Slack transforms how work happens by bringing AI and automation to where people are already collaborating. Go from chatting with your teams to chatting with apps and data. Break down...load more

Webex Suite
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings,...load more

Zoho CRM
Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its...load more

Zendesk Suite
Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more

Viber
Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options.

Hootsuite
Hootsuite helps small businesses in marketing, nonprofit, and education manage and schedule content across platforms such as Instagram and LinkedIn. It stands out for its post scheduling and dashboard visibility, though users often cite pricing as a...load more

Freshdesk
Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in...load more

Pipedrive
Pipedrive is a customer relationship management (CRM) tool built for small businesses in industries such as IT, marketing, and finance. It supports sales, marketing, and admin teams in managing leads and pipelines through visual drag-and-drop...load more

Tableau
Tableau helps people transform data into actionable insights that make an impact. Easily connect to data stored anywhere, in any format. Quickly perform ad hoc analyses that reveal hidden opportunities. Drag and drop to create interactive dashboards...load more

Zoho Desk
Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though...load more