NICE Nexidia – Features, Pricing & Reviews 2026 | Krowdbase
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NICE Nexidia

NICE Nexidia comprises NICE Enlighten, Journey Analytics, Quality Management, Predictive Behavioral Routing, and Nexidia Analytics.

What is NICE Nexidia?

NICE Nexidias Customer Engagement Analytics solutions include industry-leading AI-powered Customer Journey and Speech Analytics, the NICE Enlighten AI framework with pre-trained models for interpretive, predictive, and prescriptive use cases, IVR Optimization, Predictive Behavioral Routing, and Quality Central.

Video

Features

Call Monitoring
Reporting/Analytics
Automated Routing
IVR
Quality Management

FAQ

The official website of NICE Nexidia is https://www.nice.com/

Pricing

Pricing not available

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