Paldesk – Features, Pricing & Reviews 2026 | Krowdbase
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Paldesk

Live chat software that helps businesses and teams track customer conversations from a single interface and through multiple channels.

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What is Paldesk?

Paldesk is helpdesk and ticketing software made for customer support teams. Problem-solve with tickets over and leave your website visitors and customers satisfied. Real-time and proactive, it's the perfect tool to answer difficult questions and provide extraordinary support. Bring your customers together into one place from multiple channels, establish meaningful relationships and nurture them into fruitful partnerships.

Screenshots

screenshot of Paldesk
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Categories

Live Chat SoftwareCustomer Service SoftwareCustomer Support SoftwareHelp Desk Software

Features

Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-time Consumer-facing Chat
Reporting/Analytics
Support Ticket Management
Transcripts/Chat History
Alerts/Escalation
CRM
Dashboard
Knowledge Base Management
Queue Management
Reporting & Statistics
Surveys & Feedback
Customer Database
Email Management
Live Chat
Automated Routing
Prioritization

FAQ

The official website of Paldesk is https://www.paldesk.com/

Pricing

Starting at:

$9/per month

Free Trial Available

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