Pointel Configuration Management Solution – Features, Pricing & Reviews 2026 | Krowdbase
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Pointel Configuration Management Solution

Configuration management solution helps you optimize, manage, track quickly, and process the Genesys configuration environment changes.

What is Pointel Configuration Management Solution?

Pointel CMS is an online tool that provides complete visibility of the changes made in your Genesys cloud configuration management environment. It reports the user's name who made the change, the date and time of change, and current & previous values of the edited configuration environment objects. Different data visualization graphs available in this tool help contact center operators to explore the changes quickly, ensure changes and make their job significantly easier.

Video

Features

Change Management
Configuration Management
Audit Trail
Change Tracking

FAQ

The official website of Pointel Configuration Management Solution is http://www.pointel.com/

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