
Pointel Configuration Management Solution
Configuration management solution helps you optimize, manage, track quickly, and process the Genesys configuration environment changes.
What is Pointel Configuration Management Solution?
Pointel CMS is an online tool that provides complete visibility of the changes made in your Genesys cloud configuration management environment. It reports the user's name who made the change, the date and time of change, and current & previous values of the edited configuration environment objects. Different data visualization graphs available in this tool help contact center operators to explore the changes quickly, ensure changes and make their job significantly easier.
Video
Categories
Features
FAQ
The official website of Pointel Configuration Management Solution is http://www.pointel.com/
Pointel CMS is an online tool that provides complete visibility of the changes made in your Genesys cloud configuration management environment. It reports the user's name who made the change, the date and time of change, and current & previous values of the edited configuration environment objects. Different data visualization graphs available in this tool help contact center operators to explore the changes quickly, ensure changes and make their job significantly easier.
Pointel Configuration Management Solution belongs to the CMDB, Change Management, Configuration Management Tools, Contact Center category.
Pointel Configuration Management Solution offers features such as Change Management, Configuration Management, Audit Trail, Change Tracking.
No, Pointel Configuration Management Solution does not offer a free trial.
Reviews(0)
Write a reviewPointel Configuration Management Solution alternatives

Webex Suite
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings, Messaging...load more

Zendesk Suite
Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket management...load more

Wrike
Wrike is a project management platform used by small businesses in IT services, marketing, and education to manage tasks, workflows, and timelines. Users highlight its dashboards and collaboration tools as standout features, while some cite a steep l...load more

Zoho Desk
Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though report...load more

LiveAgent
LiveAgent enables small businesses to manage customer support across chat, email, and social channels. Its most used by support and admin teams in IT services and retail industries. Ticket management and chat history are standout features while mobil...load more

GitLab
GitLab makes Source Code Management easy. Version control in GitLab helps your development team collaborate and maximize productivity, sparking faster delivery and increased visibility. With its Git-based repository, GitLab enables clear code reviews...load more

Bitrix24
Bitrix24 helps small businesses manage customer relationships, tasks, and internal communication from a single platform. Its most used by administrative and marketing teams working daily across CRM and project workflows. Reviewers value its task sche...load more

Nextiva
Nextiva is a VoIP call center platform popular among small businesses in insurance, construction, and real estate. It streamlines call management with tools like voicemail-to-email and custom call routing. Setup is quick, and reliability is strong. W...load more

TeamSupport
We are a support ticketing and live chat solution designed to give B2B SaaS companies a holistic view of their customer relationships.
