Ressolve
Ressolve is a conversation analytics platform focused on understanding and interpreting spoken or written conversations.
What is Ressolve?
Ressolve is a conversational analytics platform based on artificial intelligence (AI), focused on collecting, analyzing and extracting valuable information from spoken or written interactions between a brand and its audience. The main objective is to enhance the contact or service points of companies to make decisions to improve the customer experience (CX). Rescuing the true voice of the customer.
Screenshots
Video
Categories
Features
FAQ
The official website of Ressolve is http://www.ressolve.ai/
Ressolve is a conversational analytics platform based on artificial intelligence (AI), focused on collecting, analyzing and extracting valuable information from spoken or written interactions between a brand and its audience. The main objective is to enhance the contact or service points of companies to make decisions to improve the customer experience (CX). Rescuing the true voice of the customer.
Ressolve belongs to the Call Center, Contact Center, Contact Center Quality Assurance, NPS, Speech Analytics, Speech Recognition category.
Ressolve offers features such as Call Transfer, Contact Management, Reporting/Analytics, Computer Telephony Integration, Customer Experience Management, Employee Coaching Tools, Feedback Management, Multi-Channel Communication, Sentiment Analysis, Third-Party Integrations, Mobile Survey, Multi-Channel Distribution, Multi-Language, Text Analysis, Automatic Transcription, Call Center Management, Natural Language Processing, Predictive Analytics, Surveys & Feedback, Customizable Macros, Speech-to-Text Analysis, Voice Recognition.
No, Ressolve does not offer a free trial.
Pricing
Pricing not available
Reviews(0)
Write a reviewRessolve alternatives
SurveyMonkey
With expert templates, 25+ question types, and AI-assisted survey design and insights, SurveyMonkey makes it easy to create surveys that help you reach and learn from the right audienceno expertise required. Whether you need to go big picture or...load more
Webex Suite
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings,...load more
Vantage Circle
Vantage Rewards helps organizations simplify and automate their entire employee rewards and recognition programs. It is a powerful SaaS-based rewards and recognition platform that is easy to use and makes the employee recognition process easy, fun,...load more
Zendesk Suite
Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more
Freshdesk
Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in...load more
Jotform
Jotform helps small teams automate forms and surveys with customizable fields, mobile signatures, and survey logic. Its widely used by administrative roles across nonprofits and education. While PDF formatting and task tracking pose challenges,...load more
Zoho Desk
Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though...load more
LiveAgent
LiveAgent enables small businesses to manage customer support across chat, email, and social channels. Its most used by support and admin teams in IT services and retail industries. Ticket management and chat history are standout features while...load more
Trustpilot
A customer review management tool that brings businesses and consumers together through reviews.