RingCentral Engage Digital
RingCentral Engage Digital enables companies to manage all their digital customer care channels within a single platform.
What is RingCentral Engage Digital?
Improve resource handling and eliminate duplicate conversations by merging customer identities across multiple channels into a single profile. Gain a complete picture of your customer profile based on their historical interactions with your brand and team. Equip agents with the full customer story so they can provide a more personalized experience.
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FAQ
The official website of RingCentral Engage Digital is http://www.ringcentral.com/
Improve resource handling and eliminate duplicate conversations by merging customer identities across multiple channels into a single profile. Gain a complete picture of your customer profile based on their historical interactions with your brand and team. Equip agents with the full customer story so they can provide a more personalized experience.
RingCentral Engage Digital belongs to the Chatbot, Customer Communications Management, Customer Engagement, Customer Experience, Customer Satisfaction, Customer Service, Customer Support, Live Chat category.
RingCentral Engage Digital offers features such as Automated Responses, Chatbot, Customizable Branding, Natural Language Processing, Alerts/Notifications, Chat/Messaging, Customer Database, Customer History, Interaction Tracking, Multi-Channel Communication, On-Demand Communications, Personalization, Video Support, Activity Dashboard, Communication Management, Live Chat, Reporting/Analytics, Third-Party Integrations, Customizable Fields, Customizable Forms, Feedback Management, Negative Feedback Management, Real-Time Notifications, Survey/Poll Management, Surveys & Feedback, Complaint Monitoring, Data Import/Export, Alerts/Escalation, CRM, Dashboard, Inbox Management, Knowledge Base Management, Queue Management, Reporting & Statistics, Email Management, Mobile Access, Real-time Consumer-facing Chat, Support Ticket Management.
No, RingCentral Engage Digital does not offer a free trial.
Pricing
Starting at:
$1/per year
Free Trial Available
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