Viewabo
Viewabo enables you to see how customers see problems simply through an SMS link to access their phone's cameras.
What is Viewabo?
Understanding and resolving complex customer issues via email, chat, or phone is often frustrating. It takes a long time and the case isn't resolved if agents can't see if it's being fixed correctly. Viewabo enables you to see how customers see problems without needing an app. Viewabo makes the diagnosis processes and resolution workflow easier and quicker. As a result, it reduces the risk of lost business, cuts in-person servicing costs, and eliminates unnecessary RMAs.
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FAQ
The official website of Viewabo is http://www.viewabo.com/
Understanding and resolving complex customer issues via email, chat, or phone is often frustrating. It takes a long time and the case isn't resolved if agents can't see if it's being fixed correctly. Viewabo enables you to see how customers see problems without needing an app. Viewabo makes the diagnosis processes and resolution workflow easier and quicker. As a result, it reduces the risk of lost business, cuts in-person servicing costs, and eliminates unnecessary RMAs.
Viewabo belongs to the Call Center, Customer Service, Customer Support, Help Desk, Remote Support category.
Viewabo offers features such as Reporting/Analytics, Reporting & Statistics, Surveys & Feedback, Access Controls/Permissions, Self Service Portal, Real-Time Chat, Remote Access/Control, Screen Sharing, Troubleshooting.
No, Viewabo does not offer a free trial.
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