Exelysis Contact Center vs Zoom Contact Center Comparison | Features, Pricing & Reviews | Krowdbase

Exelysis Contact Center vs Zoom Contact Center Comparison: Everything You Need to Know Before Choosing

Explore a comprehensive comparison of Exelysis Contact Center and Zoom Contact Center to understand how they differ in features, pricing, category, and overall performance. Whether you're evaluating software for a small team or a growing enterprise, this guide helps you identify the solution that best aligns with your needs.

Exelysis Contact Center Vs Zoom Contact Center: Compare Features, Pricing & Overall Value

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Exelysis Contact Center logo
Exelysis Contact Center

Exelysis Contact Center is a contemporary telecom framework providing advanced features, improving the reliability of communication.

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Zoom Contact Center logo
Zoom Contact Center

Contact center solution that helps businesses communicate with customers via multiple channels using self-service routing and videos.

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General Information
Overview
Exelysis Contact Center is a communications framework which comes to enhance and handle the operations of an Enterprise PBX. Exelysis can provide a turnkey solution or can be integrated and expand Enterprise PBXs. Exelysis provides integration with 3rd party software like CRM, ERPs using extended APIs. Predictive / Power / Broadcasting Dialers, Skill Based Routing, Advanced IVR, VoiceXML and Natural Language Understanding (NLU) plugins are few of Exelysis capabilities.
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Zoom Contact Center is an AI-powered Contact Center as a Service (CCaaS) offering built directly on Zoom s powerful unified communications platform to help businesses of all sizes better support and connect with their customers. Zoom s CX platform features intelligent multi-channel routing, an AI-powered virtual agent, no-code IVR and bot flows, workforce engagement management, powerful analytics, pre-built integrations, and much more - all designed into our familiar, easy-to-use Zoom app. With Zoom, businesses deliver fast, efficient, and highly personalized customer experiences, improved agent productivity, and better business results.
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Pricing
Price
€50/Per Month
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Free Trial
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Vendor Details
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Company Size
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Locations
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Social Media
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Market & Platform Support
Industries
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Customer Segments
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Devices
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Features
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Queue Management
Reporting/Analytics
Automatic Call Distribution
Call Center Management
Call Monitoring
Computer Telephony Integration
Recording
Reporting & Statistics
Voice Mail
Automated Routing
Multi-Channel Communication
Screenshots
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Videos
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Frequently Asked Questions Exelysis Contact Center vs Zoom Contact Center

Exelysis Contact Center and Zoom Contact Center differ in their features, pricing, user experience, integrations, deployment options, and overall capabilities. The right choice depends on your business goals, team size, budget, and specific requirements. Compare both solutions side by side to understand which platform better fits your needs.

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