Focus Contact Center
Call Center Software - call recording, live monitoring, advanced reporting, multi-channel (phone, SMS, email, chat, webform, social).
What is Focus Contact Center?
Call Center Software - Boost your Telemarketing / Telesales revenue with the Focus Contact Center outbound-inbound platform. We make omnichannel communication easy to use, quick and intuitive. Provide your consultants with powerful, automated tools like predictive dialing, call recording, IVR, HLR, call routing, blacklists, built-in CRM, ticketing system + more. Seamlessly integrate with CRMs, such as Salesforce, MS Dynamics + more.
Screenshots
Video
Features
FAQ
The official website of Focus Contact Center is http://www.focustelecom.pl/en
Call Center Software - Boost your Telemarketing / Telesales revenue with the Focus Contact Center outbound-inbound platform. We make omnichannel communication easy to use, quick and intuitive. Provide your consultants with powerful, automated tools like predictive dialing, call recording, IVR, HLR, call routing, blacklists, built-in CRM, ticketing system + more. Seamlessly integrate with CRMs, such as Salesforce, MS Dynamics + more.
Focus Contact Center belongs to the Call Center, Call Tracking, Contact Center, Inside Sales, Predictive Dialer, Sales Enablement, Telemarketing category.
Focus Contact Center offers features such as Call Logging, Call Monitoring, Call Recording, Call Routing, Call Transfer, Caller ID, Contact Management, Queue Management, Reporting/Analytics, Automatic Call Distribution, Call Center Management, Computer Telephony Integration, Conversion Tracking, CRM, Voice Mail, Auto-Dialer, IVR, Email Management, Lead Capture, Lead Management, Performance Management, Reporting & Statistics, Predictive Dialer, Meeting Management, Campaign Management.
No, Focus Contact Center does not offer a free trial.
Pricing
Starting at:
USD 15
Free Trial Available
Reviews(0)
Write a reviewFocus Contact Center alternatives
Slack
Slack is where work happens for millions of people everyday. Slack transforms how work happens by bringing AI and automation to where people are already collaborating. Go from chatting with your teams to chatting with apps and data. Break down...load more
Salesforce Sales Cloud
Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise...load more
Webex Suite
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings,...load more
Zoho CRM
Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its...load more
Zendesk Suite
Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more
Freshdesk
Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in...load more
Pipedrive
Pipedrive is a customer relationship management (CRM) tool built for small businesses in industries such as IT, marketing, and finance. It supports sales, marketing, and admin teams in managing leads and pipelines through visual drag-and-drop...load more
Zoho Desk
Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though...load more
LiveAgent
LiveAgent enables small businesses to manage customer support across chat, email, and social channels. Its most used by support and admin teams in IT services and retail industries. Ticket management and chat history are standout features while...load more
PandaDoc
PandaDoc helps small businesses manage contracts, proposals, and e-signatures with speed and consistency. It stands out for its drag-and-drop document builder and multi-party signing, though editing sent documents can be limiting. Advanced features...load more