Fonvirtual Call Center
A Call center software is a telephone system that manages efficiently a big amount of calls online, providing the best customer service
What is Fonvirtual Call Center?
The call center software is a service hosted in the cloud and diversified locally. It is not necessary for all call center agents to be in one place, as calls are managed from any location. This way, the call center software allows the workforce to operate comfortably and efficiently from separate locations. It integrates an ACD system that distributes incoming calls to agents based on previously configured automatisms.
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The official website of Fonvirtual Call Center is https://www.fonvirtual.com/en/
The call center software is a service hosted in the cloud and diversified locally. It is not necessary for all call center agents to be in one place, as calls are managed from any location. This way, the call center software allows the workforce to operate comfortably and efficiently from separate locations. It integrates an ACD system that distributes incoming calls to agents based on previously configured automatisms.
Fonvirtual Call Center belongs to the Business Phone Systems, Call Accounting, Call Center, Contact Center, Inside Sales, Patient Engagement, Predictive Dialer, Unified Communications category.
Fonvirtual Call Center offers features such as Call Logging, Call Monitoring, Call Recording, Call Routing, Call Transfer, Mobile Access, Virtual Call Center, Voice Mail, Call Duration, Caller ID, Inbound Reporting, Outbound Reporting, Unattended Call Management, Who Answered Log, Contact Management, Queue Management, Reporting/Analytics, Auto-Dialer, Automated Routing, Computer Telephony Integration, IVR, Email Management, Lead Capture, Lead Management, Performance Management, Reporting & Statistics, Automatic Call Distribution, Call Center Management, Predictive Dialer, File Sharing, Multi-Channel Communication.
No, Fonvirtual Call Center does not offer a free trial.
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