Glia
Customer service solution that enables agents to manage live chats, voice communications, videos, & cobrowsing on a unified dashboard.
What is Glia?
Glia is an all-in-one digital customer service platform that enables companies to engage in highly-contextual sales and support conversations with online visitors in real-time. It allows company agents to manage live chat, voice communication, video chat, and CoBrowsing all from one secure and scalable unified desktop. Even stimulate new digital engagements with dedicated phone number support and proactive outbound SMS for alerts or promotions.
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FAQ
The official website of Glia is https://www.salemove.com/
Glia is an all-in-one digital customer service platform that enables companies to engage in highly-contextual sales and support conversations with online visitors in real-time. It allows company agents to manage live chat, voice communication, video chat, and CoBrowsing all from one secure and scalable unified desktop. Even stimulate new digital engagements with dedicated phone number support and proactive outbound SMS for alerts or promotions.
Glia belongs to the Customer Engagement, Customer Service, Customer Success, Customer Support, Live Chat, Personalization, Remote Support category.
Glia offers features such as Communication Management, Engagement Tracking, Live Chat, Multi-Channel Communication, Reporting/Analytics, Third-Party Integrations, Alerts/Escalation, Call Center Management, Queue Management, Surveys & Feedback, Collaboration Tools, Customer Engagement, Chat/Messaging, File Sharing, Mobile Access, Real-time Consumer-facing Chat, Transcripts/Chat History, Customizable Branding, Recommendations, Website Personalization, Real-Time Chat, Remote Access/Control, Screen Sharing, Unattended Access.
No, Glia does not offer a free trial.
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