Helpfeel
FAQ system targeting Japanese firms that assists them with answering queries and minimizes the burden on customer service personnel.
What is Helpfeel?
Helpfeel software helps Japanese-based companies streamline communication systems by reducing the workload handled by customer service employees. It also eliminates the need for call centers and reduces the number of inquiries. The system learns from common customer concerns and provides appropriate answers. The software analyzes frequently asked customer questions and then offers real-time reports, enabling businesses to understand their customers and adjust operations to increase efficiency. Additionally, companies can reduce their overall costs of hiring customer service personnel. It has a feature for text suggestions and predictions to help users find what they are looking for.
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Features
FAQ
The official website of Helpfeel is https://corp.helpfeel.com/en/home
Helpfeel software helps Japanese-based companies streamline communication systems by reducing the workload handled by customer service employees. It also eliminates the need for call centers and reduces the number of inquiries. The system learns from common customer concerns and provides appropriate answers. The software analyzes frequently asked customer questions and then offers real-time reports, enabling businesses to understand their customers and adjust operations to increase efficiency. Additionally, companies can reduce their overall costs of hiring customer service personnel. It has a feature for text suggestions and predictions to help users find what they are looking for.
Helpfeel belongs to the Customer Support category.
Helpfeel offers features such as Knowledge Base Management, Multi-Channel Communication.
No, Helpfeel does not offer a free trial.
Pricing
Pricing not available