InGenius
Increase agent productivity and earn happier customers with a seamless connection between your business phone system and CRM.
What is InGenius?
Increase agent productivity and earn happier customers with a seamless integration between your phone system and CRM. InGenius helps make calls more effective by placing critical CRM insights at your agents' fingertips. Call handling tools that let employees place, answer and transfer calls from within your CRM. Drive more successful service with one simple, smooth integration that supports unique workflows and omnichannel environments. Increase customer satisfaction and case handling capacity.
Categories
Features
FAQ
The official website of InGenius is http://www.uplandsoftware.com/
Increase agent productivity and earn happier customers with a seamless integration between your phone system and CRM. InGenius helps make calls more effective by placing critical CRM insights at your agents' fingertips. Call handling tools that let employees place, answer and transfer calls from within your CRM. Drive more successful service with one simple, smooth integration that supports unique workflows and omnichannel environments. Increase customer satisfaction and case handling capacity.
InGenius belongs to the Auto Dialer, Call Center, Contact Center, Contact Management, Customer Service, IVR, Inside Sales, Sales Enablement category.
InGenius offers features such as Automatic Call Distribution, Call Center Management, Call Monitoring, Call Routing, Caller ID, Computer Telephony Integration, Predictive Dialer, Reporting/Analytics, Call Logging, Call Transfer, Queue Management, Auto-Dialer, IVR, Contact Database, CRM, Lead Capture, Search/Filter, Dashboard, Lead Management, Performance Management, Engagement Tracking, Real-Time Data.
No, InGenius does not offer a free trial.
Pricing
Starting at:
USD 32
Free Trial Available
Reviews(0)
Write a reviewInGenius alternatives
Slack
Slack is where work happens for millions of people everyday. Slack transforms how work happens by bringing AI and automation to where people are already collaborating. Go from chatting with your teams to chatting with apps and data. Break down...load more
Salesforce Sales Cloud
Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise...load more
Webex Suite
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings,...load more
Zoho CRM
Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its...load more
Dynamics 365
Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business...load more
ClickUp
ClickUp helps small businesses manage tasks, projects, and workflows with customizable views and automation tools. Its most used by marketing, IT services, and software services teams. Reviewers value its flexibility and collaboration features,...load more
HubSpot CRM
HubSpot CRM is a contact and lead management platform used primarily by small businesses in marketing, IT, and software services. Reviewers highlight its ease of use, strong email tracking, and integrations with Gmail and Outlook. A 2025 update...load more
Zendesk Suite
Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more
Freshdesk
Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in...load more
Pipedrive
Pipedrive is a customer relationship management (CRM) tool built for small businesses in industries such as IT, marketing, and finance. It supports sales, marketing, and admin teams in managing leads and pipelines through visual drag-and-drop...load more