Intermedia Contact Center
Intermedia Contact Center makes it easy to hit your business goals by delivering exceptional customer experiences from wherever.
What is Intermedia Contact Center?
Deliver the top quality experience your customers expect from wherever with Intermedia's Contact Center cloud solution. Intermedia makes it easy to provide quick, convenient, customer interactions using intelligent call routing, self-service tools, omnichannel support (phone, chat, SMS, e-mail), integrated employee collaboration, and much more. Best of all, Intermedia gives you the visibility you need with dashboards and reports wherever your team works. Reach out today to learn more.
Features
FAQ
The official website of Intermedia Contact Center is https://www.intermedia.com/
Deliver the top quality experience your customers expect from wherever with Intermedia's Contact Center cloud solution. Intermedia makes it easy to provide quick, convenient, customer interactions using intelligent call routing, self-service tools, omnichannel support (phone, chat, SMS, e-mail), integrated employee collaboration, and much more. Best of all, Intermedia gives you the visibility you need with dashboards and reports wherever your team works. Reach out today to learn more.
Intermedia Contact Center belongs to the Call Center, Contact Center, Customer Service, IVR, Predictive Dialer category.
Intermedia Contact Center offers features such as Call Logging, Call Monitoring, Call Recording, Call Routing, Call Transfer, Caller ID, Contact Management, Queue Management, Reporting/Analytics, Agent Interface, Auto-Dialer, Automated Routing, Computer Telephony Integration, IVR, Quality Management, Alerts/Escalation, Call Center Management, CRM, Inbox Management, Reporting & Statistics, Surveys & Feedback, Automatic Call Distribution, Voice Mail.
No, Intermedia Contact Center does not offer a free trial.
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