IrisCX
A customer interaction platform that helps businesses provide virtual client support and generate insights about customer behavior.
What is IrisCX?
IrisCX uses smart video to resolve consumer problems faster. Our customer interaction platform allows consumers to either self-assess their issue, schedule a time to talk to a service expert or show a service expert what their concern is to receive help in real-time. Built for enterprise, our platform captures data in a consumer self-help environment. Home product companies get insights into how consumers choose, set-up and support their products.
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FAQ
The official website of IrisCX is http://iriscx.com/
IrisCX uses smart video to resolve consumer problems faster. Our customer interaction platform allows consumers to either self-assess their issue, schedule a time to talk to a service expert or show a service expert what their concern is to receive help in real-time. Built for enterprise, our platform captures data in a consumer self-help environment. Home product companies get insights into how consumers choose, set-up and support their products.
IrisCX belongs to the Customer Experience, Customer Journey Mapping Tools, Inspection, Remote Support category.
IrisCX offers features such as Customizable Fields, Customizable Forms, Customizable Templates, Feedback Management, Negative Feedback Management, Real-Time Notifications, Reporting/Analytics, Survey/Poll Management, Surveys & Feedback, Activity Dashboard, Activity Tracking, Behavioral Analytics, Customer Experience Management, Data Import/Export, Performance Metrics, Alerts/Notifications, Compliance Management, Customer Database, Image Capture, Mobile Access, Real-Time Data, Screen Sharing, Unattended Access.
No, IrisCX does not offer a free trial.
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