KIX
KIX is the open source based service management software for IT service management and technical service.
What is KIX?
KIX is THE powerful open source ITSM software for versatile use, especially in IT service management & technical customer service. KIX offers individually adaptable basic functions: ticket & asset management, customer portal, knowledge database, reporting, on-premise & SaaS as well as 15 ITIL 4 practices. Extensions are e.g. a mobile app for professional field service management and connect add-ons for the integration of related IT systems.
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FAQ
The official website of KIX is http://www.kixdesk.com/
KIX is THE powerful open source ITSM software for versatile use, especially in IT service management & technical customer service. KIX offers individually adaptable basic functions: ticket & asset management, customer portal, knowledge database, reporting, on-premise & SaaS as well as 15 ITIL 4 practices. Extensions are e.g. a mobile app for professional field service management and connect add-ons for the integration of related IT systems.
KIX belongs to the Customer Service, Help Desk, IT Service, ITSM, Incident Management, Service Desk category.
KIX offers features such as Alerts/Escalation, CRM, Knowledge Base Management, Reporting & Statistics, Access Controls/Permissions, Prioritization, Self Service Portal, Service Level Agreement (SLA) Management, Alerts/Notifications, Inventory Management, Problem Management, Support Ticket Management, Task Management, Third-Party Integrations, Workflow Management, Asset Tracking, Configuration Management, Service Catalog, Incident Management.
No, KIX does not offer a free trial.
Pricing
Starting at:
Euro 33/per month
Free Trial Available
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