Sobot
Krowdbase ShortlistSobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API.
What is Sobot?
Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp ... Read more
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Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp ... Read more
Sobot belongs to the Chatbot, Contact Center, Conversational AI Platform, Customer Communications Management, Customer Service, Live Chat category.
Sobot offers features such as AI/Machine Learning, Automated Responses, Chatbot, Code-free Development, Customer Support, Customizable Branding, Lead Capture, Natural Language Processing, Agent Interface, Automated Routing, Computer Telephony Integration, IVR, Quality Management, Queue Management, Reporting/Analytics, Intent Recognition, Live Chat, Multi-Channel Communication, Multi-Language, Sentiment Analysis, Speech Recognition, Chat/Messaging, Customer Database, Customer History, Interaction Tracking, On-Demand Communications, Personalization, Alerts/Escalation, Call Center Management, CRM, Dashboard, Inbox Management, Knowledge Base Management, Reporting & Statistics, Surveys & Feedback, File Sharing, Mobile Access, Real-time Consumer-facing Chat, Real-Time Notifications, Support Ticket Management, Transcripts/Chat History.
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