contactSPACE

contactSPACE is an intuitive, easy to use contact centre software solution for teams of 5-50,000 agents. Using contactSPACE, you can build the perfect contact strategy for each campaign, allowing you to make the right contact at the right moment, and spend more time talking to customers. contactSPACE is built to be intuitive. Managers and team leaders can easily optimise contact strategies on the fly, or make edits to agent CallGuides, to help them stay on-message, and improve workflow efficiency. No technical knowledge is necessary to make quality outbound contact. We offer our technology as a full-stack, ready-to-deploy solution, and we also offer **plugins and APIs**, allowing you to make quality outbound contact using any other communications solution - such as Twilio or Amazon Connect.