Flip CX
Flip is an automated voicebot that can handle routine calls to get customers their answers faster, while giving agents more time.
What is Flip CX?
Flip's automated customer service voice assistant handles simple, repetitive requests from inbound CS calls. Its automated voice bot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving live agents more time to handle the more complex issues. It can also work after hours creating detailed support tickets for staff. See a demo, then try it for free on any percentage of your inbound calls and see the results for yourself.
Categories
Features
FAQ
The official website of Flip CX is https://flipcx.com/
Flip's automated customer service voice assistant handles simple, repetitive requests from inbound CS calls. Its automated voice bot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving live agents more time to handle the more complex issues. It can also work after hours creating detailed support tickets for staff. See a demo, then try it for free on any percentage of your inbound calls and see the results for yourself.
Flip CX belongs to the Call Center, Contact Center, Contact Center Quality Assurance, Conversational AI Platform, Customer Service category.
Flip CX offers features such as Reporting/Analytics, Chatbot, IVR, Customer Experience Management, Feedback Management, Multi-Channel Communication, Sentiment Analysis, Intent Recognition, Live Chat, Speech Recognition, Reporting & Statistics.
No, Flip CX does not offer a free trial.
Pricing
Starting at:
USD 0.15/usage based
Free Trial Available
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